Wikimedia Foundation Donor Privacy Policy: Select Service Providers' Information

Our Donor Privacy Policy describes the personal data we collect and use in order to operate Wikimedia Fundraising Services. In the course of providing these services, we sometimes share personal data with third-party service providers who assist us with the operation and facilitation of the Wikimedia Fundraising Services, or who help run our donation pages or improve your experience with them. Some of our service providers ask us to post links to their privacy policies. A list of these service providers and links to their policies can be found below.

Please note that this is not a comprehensive list of all service providers with whom we share donor personal data; other services may also handle your data, in accordance with our Donor privacy policy.

• We use Zendesk to administer and respond to emailed questions and requests. Zendesk's privacy information can be found on their website. Zendesk has additional specific terms that apply in certain countries. For those, please see this section of their policy.

• We are testing features on the Fundraise Up platform (their privacy policy) that use machine learning to improve fundraising effectiveness by, for example, dynamically adjusting suggested payment methods and donation amounts. Some Donor Information collected during these tests may be used to further train Fundraise Up’s machine learning models. Donors who are included in these tests will be shown a link to this page during the donation process. If there is to be more extensive use of Donor Information to train machine learning models for these purposes, we will update the Donor Privacy Policy to clarify the role of machine learning in administering, improving, and updating the Wikimedia Fundraising Services.